Skip to main content
A smiling delegate in a white hat at the ZAPF conference

News & Resources

Frequently Asked Questions

Answers to common questions about ZAPF, membership, training and pensions.

About ZAPF

What is ZAPF?

The Zimbabwe Association of Pension Funds is a voluntary, non-profit association established in 1976. It coordinates the pension industry, represents pension funds to Government and the regulator, and promotes awareness of the importance of pensions.

Is ZAPF the regulator?

No. The Insurance and Pensions Commission (IPEC) regulates pension funds. ZAPF represents the industry and works with IPEC and Government on its behalf.

Where is ZAPF based?

The secretariat is at ZAPF House, 3 Penn Place Close, Strathaven, Harare, Zimbabwe.

Membership

Who can become a member?

Pension and provident funds, fund administrators, asset managers, insurers, consultants and other organisations that provide retirement benefits in Zimbabwe.

How do I apply?

Complete the online application on the Join ZAPF page. The secretariat will confirm your membership category and subscription.

Training

What is the C.O.P?

The Certificate of Proficiency is the industry's qualification for pension fund trustees. It covers trustee duties, the law, investments and fund administration. ZAPF runs registration and preparation classes.

How do I register for training?

Use the Register for Training page, or email training@zapf.co.zw.

Your pension

I have a problem with my benefit. Can ZAPF help?

ZAPF does not manage individual benefits. Contact your employer's HR department and your fund administrator first. If the problem is not resolved, you can complain to IPEC. Our guide to your rights as a member explains each step.

What happens to my pension if I change jobs?

You can usually preserve your benefit, transfer it to your new employer's fund, or in some cases take it as cash. Keeping it invested protects your retirement.

Read about your rights as a member

More in News & Resources

  • Announcements from ZAPF and updates from across Zimbabwe's pensions sector.

  • Past issues of the ZAPF newsletter for members and stakeholders.

  • Conference presentations, research reports and industry outlooks.

  • Legislation, regulations, guidelines and templates for pension funds.

  • Explainers for members and trustees, from the basics of saving to fund governance.

  • Photographs from ZAPF conferences, general meetings and events.